Privacy policy

This privacy policy explains how Commentary Box Limited uses any personal information we collect about you and the steps we take to ensure that it is kept secure.

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What information do we collect about you?

We collect information about you when you contact us to find out more about our online system. We do this via an online form, by email, and through telephone conversations. We may supplement the information that you provide with other information that we obtain from our discussions with you - for example, about how our system might benefit your football club or coaching company.

We also collect information about you when you accept an invitation via Commentary Box to become a member of a football club or coaching company. If you are a parent of a player, we will collect information about your child too. We do this via an online form.

How will we use the information we collect about you?

When you contact us to find out more about our online system, we will use the information you provide to assess your organisation’s need for the Commentary Box system.

When you accept an invitation via Commentary Box to become a member of a football club or coaching company, we will use the information you provide for some or all of the following purposes:

As the parent of a player, you will have the option to set up a Commentary Box user account for your child so that they too can access the Commentary Box system.

Your football club or coaching company might choose to use the Commentary Box system to record and use some or all of the following participation, performance and assessment data about you or your child:

We recommend you find out from your football club or coaching company whether they will be capturing this data and how they will use it.

Sharing of your information with third parties

Our system is integrated with third party systems in order to process online payments, send and receive emails, send text messages, and provide online support. Some of these integrations require access to and use of your personal information such as your name, email address and mobile phone number. We ensure that your information is properly protected and used in accordance with this privacy policy.

We will not share information about you with third parties for any other reason without your explicit consent. Where you consent to the sharing of information, you will be able to withdraw this consent at any time via your user account settings.

What steps do we take to secure your information?

We store information collected about you on secure data servers hosted in the United Kingdom.

We implement technical safeguards such as automatic back-ups and recovery, multi-factor authentication, encrypted passwords, and encrypted sessions to secure this information.

We have measures in place to ensure that your information can only be accessed, altered, disclosed or destroyed by an authorised person for a legitimate purpose.

Access to your information and correction/removal

You have the right to request a copy of the information that we hold about you.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate.

If you would like a copy of some or all of your personal information, or would like a correction to be made, please email support@commentarybox.co.uk or write to us at Commentary Box Limited, 34 Pendle Road, London, SW16 6RU, UK.

You also have the right to request for your personal information to be removed. In the first instance, you should make a request to your football club or coaching company. We will act on any requests that we receive on your behalf.

How we use cookies

Cookies are small text files placed on your computer.

We use cookies to collect anonymous information about how our system is being used. We access and analyse this information through Google Analytics.

We also use cookies to enable our system to respond to you as an individual.

You can set your browser not to receive cookies and www.allaboutcookies.org tells you how to remove cookies from your browser.

Other websites

Our system may contain links to other websites. This privacy policy only applies to the Commentary Box system so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing support@commentarybox.co.uk or write to us at Commentary Box Limited, 34 Pendle Road, London, SW16 6RU, UK.